1. Scope and Responsible Business

This Privacy Policy applies to personal information processed through readavelle.com, checkout, customer support, order fulfillment, marketing communications, and related services operated for readavelle™ by Guizhou Yanqing Trading Co., Ltd.

By using the store, customers acknowledge the practices described here. Local law may provide additional rights that cannot be limited by this policy.

2. Information We Collect

Information provided directly

• Name, billing address, shipping address, email address, and telephone number.
• Order details, products selected, quantity, delivery instructions, and returns information.
• Messages, product questions, reviews, survey responses, and customer support correspondence.
• Account information if customer accounts are available and used.

Information collected automatically

• Device type, browser type, IP address, approximate region, language, and operating system.
• Pages viewed, links or buttons used, referring pages, session timing, and shopping cart activity.
• Cookie identifiers and similar technical information used for store operation, analytics, security, and advertising where permitted.

Information from service providers

We may receive transaction status, fraud screening results, delivery updates, marketing attribution, and other operational information from ecommerce, payment, logistics, analytics, and advertising providers.

3. How We Use Information

• Process payments, confirm orders, fulfill purchases, and deliver products.
• Provide tracking, customer support, returns, refunds, warranty assistance, and service notices.
• Verify transactions, prevent fraud, protect accounts, and maintain store security.
• Operate, troubleshoot, personalize, and improve the store and product selection.
• Measure store performance and understand how customers use the website.
• Send marketing communications where consent or another lawful basis permits, and honor opt-out requests.
• Comply with tax, accounting, consumer protection, legal, and regulatory obligations.
• Establish, exercise, or defend legal claims and enforce store terms.

4. Cookies and Similar Technologies

The store and service providers may use cookies, pixels, local storage, and similar technologies for essential functions, preferences, analytics, fraud prevention, and advertising. Essential technologies support features such as cart contents, checkout, security, and session continuity.

Browser controls may allow customers to delete or block cookies. Blocking essential cookies can prevent parts of the store or checkout from working correctly. Where required, a consent interface may provide additional controls.

5. How Information Is Disclosed

Personal information may be disclosed only as reasonably needed to operate the business, including to:

• Ecommerce hosting and store platform providers.
• Payment processors, banks, and fraud prevention providers.
• Warehouses, suppliers, shipping carriers, customs agents, and fulfillment partners.
• Customer service, communications, analytics, advertising, and technology providers.
• Professional advisers such as accountants, auditors, insurers, and legal advisers.
• Government bodies, courts, regulators, or law enforcement where legally required.
• A buyer, successor, or transaction adviser in connection with a merger, financing, restructuring, or transfer of business assets.

We do not disclose personal information to unrelated parties solely for their independent purposes unless permitted by law or authorized by the customer.

6. International Processing

readavelle™ serves customers across different regions. Personal information may be processed in countries other than the customer's country, including locations where service providers, payment processors, fulfillment partners, or technical systems operate. Data protection laws in those places may differ. Where required, appropriate contractual or legal safeguards are used.

7. Retention

Information is retained for as long as reasonably necessary for order fulfillment, support, accounting, tax, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements. Retention periods vary by record type and legal requirement. Information that is no longer required may be deleted, anonymized, or securely isolated.

8. Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information. No internet transmission or storage system is completely secure. Customers should protect their devices and account credentials and should notify us if they suspect unauthorized activity.

9. Customer Rights

Depending on location, customers may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about certain disclosures. Identity verification may be required before a request is completed. Some information may be retained where required by law or needed for legitimate purposes such as transaction records and dispute prevention.

Residents of certain United States jurisdictions may also have rights regarding targeted advertising, sale, or sharing as those terms are defined by applicable law. We will process eligible requests without unlawful discrimination.

10. Marketing Choices

Customers may opt out of promotional emails using the method included in a marketing message or by contacting customer support. Operational messages about orders, security, policy changes, and customer service may still be sent when necessary.

11. Children

The store is intended for adults and is not directed to children under the age at which parental consent is required by applicable law. We do not knowingly collect personal information from children for independent purchasing. A parent or guardian who believes a child submitted personal information may contact us.

12. Changes and Contact

We may update this policy to reflect operational, legal, or technical changes. The revision date at the top identifies the current version.

Privacy questions and rights requests may be sent in plain text to service@readavelle.com. Include the request type, relevant country or state, and enough information to locate the customer record. Do not include passwords or complete payment card details.